Railcar Tracking Co. News, July 21, 2010
Online Video Training has recently been made available for all users and evaluators of Railcar Tracking Company’s rail shipment tracking and fleet management system, Railcar Management System (RMS) ™.

“In the past, we offered only instructor-led, online training. Then a customer told us that they really needed to learn after business hours because they were just too busy. We also noticed that when a large group was together for a training session, some would think the topic was either too detailed or too high level. Business managers would be interested in the reporting features and traffic managers would be interested in how to add dimensions to a railcar in the fleet. It wasn’t 100% productive time for anyone.” says Jim Dalrymple, Product Director at Railcar Tracking Company.

To overcome these issues, Railcar Tracking Company recorded over 30 video training sessions and placed them on their web site. The web address is: http://www.railcartracking.com/learning_center.html.

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Railcar Tracking Co. News, February 2, 2009
Railcar Management System (RMS) ™ Version 5 is now available.

The new version offers a Demurrage Tracking feature designed to closely estimate charges incurred during the loading and unloading of railcars. More specifically, the holding of railroad-owned railcars during loading and unloading and the time that private railcars are sitting on railroad tracks waiting to be placed at a customer’s industry. The system can display railcars that about to incur demurrage charges, so that the users can determine which railcars to order in or release first. Another use of the feature is to accrue estimated demurrage charges. And with RMS’ flexible data exporting feature, demurrage charges can be easily fed into a business accounting or ERP system. Having documentation of all demurrage related events also enables the customer to successfully dispute inaccurate demurrage charges.

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Railcar Tracking Co. News, July 17, 2008
The RMS Report Framework empowers companies to provide answers to their company-specific business questions in a cost-effective and timely manner. The goal of the RMS Report Framework is to more fully utilize the existing skills of both the technical and the business person while freeing them both from having to learn too much about each other’s domain.

Many companies who ship via rail find themselves confronted with the constant demand for new reports related to the management of their rail shipments and railcar fleet. Plus end- users of the systems used to manage rail shipments and the railcar fleet are often not technically skilledenough or do not have enough time to create these particular reports. As a result, system builders are asked to add predefined reports that provide answers to specific business questions. This can be costly, untimely,and the report may be rigid (i.e. not allow different ways of looking at the data or answering related questions). System builders may even refuse to add a report because it is too specific to that company and would not benefit any other customers. To solve these problems, companies often...

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Railcar Tracking Co. News, April 4, 2007
Since 1997, Railcar Tracking Co. LLC (RTC) has been supplying rail shippers with a system for tracking rail shipments and managing railcar fleets:  Railcar Management System (RMS) ™. The company also provides customer support and software development related to the use of its products.

Over the last ten years the company has managed to retain 80% of its customers. It attributes much of this success to its systematic approach to resolving customer support issues with its in-house developed Change Management and Support System (CMASS). “CMASS ensures that no support issue falls through the cracks and it helps resolve issues more quickly by retaining knowledge from prior issues,” says Jim Dalrymple, Director of Product Development and owner of RTC.

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Railcar Tracking Co. News, August 29, 2005
September 30, 2005 is the target release date for Railcar Management System (RMS) ™ Version 4.0. The new version offers key features for larger shippers while maintaining its accessibility and cost-effectiveness for small to midsize shippers. Some of the key features are:

• Easily assign or reassign to pools, deactivate, reactivate, delete and add thousands of railcars with just a few mouse clicks
• Increased scalability
• Remote access to data via Internet or wide area network (WAN)
• Tightened security
• Added data protection and recovery procedures
• Hosted database option
• Improved ability to integrate with other business systems

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Railcar Tracking Co. News, December 1, 1999
Demand for Key Systems Railcar Management System (RMS) has been so strong that the company found itself working on nothing but the development and marketing of their rail transportation management system, RMS. The company feels that its name should better reflect this fact. Thus the name Railcar Tracking Company (RTC) was registered and the company has committed itself whole-heartedly to the pursuit of building tools to aid rail shippers.

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Railcar Tracking Co. News, March 2, 1999
Rick Elston, Vice President Logistics (of Sales) at Cyprus Amax Coal Sales, has been using Railcar Management System (RMS) for a little more than a year. "Railcars in our fleet were being used by a particular railroad without our authorization and free of charge," .

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